KFC VivoCity, located at 1 HarbourFront Walk, #B2, #32 VivoCity, Singapore 098585, is a fantastic spot to enjoy delicious food. I recently visited, and the place left a positive impression on me. Their signature dishes’ welcoming atmosphere and inviting aroma made my experience enjoyable. Many seats were available, making it easy to find a comfortable spot to relax and enjoy the delicious food without any trouble.
Came in right before they closed, they still took my order and served me with what they had left. Wasn't rude or reluctant, could definitely tell they were trying their best to close whilst still respecting the customers to the best of their ability. As a fellow FnB worker I can definitely relate to them and think they did great.
As you can see from the photo, there were 11 orders waiting to be prepared (it took 5-10 minutes after ordering for those orders to even appear on the screen), and there’s not a single person preparing the orders. This was at peak hour at 6:45pm.KFC, you’re a FAST-food chain, in case you’re deluded to think that you’re a Michelin-starred fine dining restaurant that serves a 3-hour degustation menu. Please get your act together.
Ordered ultimate zinger box for takeaway, opened the box to find out the whole piece of chicken was missing. Staff clearly not paying attention, not finger licking good. Order number 8353 9/12/23.
Was here on a Sunday around 2pm, the outlet was quite crowded at the counter, as people were waiting to collect their orders.Can see that the outlet was extremely short handed, and it was pretty slow. I ordered using the self-kiosk, it took about 15 mins to accept my order on their screen. Then another 5 mins or so, the staff called my number and served my food.There were not much people dining in, the outlet was considered spacious with many tables available. I got myself a good view seat with cable cars.The food was okay, just that I felt that the portion of my Cheese Fries was smaller, as I topped up $1 to change.
Date of visit - 26 October 2023. This outlet does so many things wrong, that I almost felt embarrassed for them. Firstly, when ordered via the self-service kiosk, the machine ran out of the paper receipt so had to remember my order number. Secondly, when the order was ready, staff forgot about my cheese fries and they only realised it was missing after I informed them. Thirdly, when I went to the drinks dispenser, it dispensed only plain water instead of Fanta Grape. Staff had clearly overlooked in replenishing the Fanta Grape. The Coca-Cola that I selected as an alternative also tasted diluted.
KFC has a Double-down burger 1-for-1 promo at $10. I ordered a cheesy mushroom double-down burger and a zinger double-down burger and paid $10 to takeaway BUT when I got home, I saw that this was what KFC packed for me >> a zinger double-down burger and cheese fries. VERY disappointing!
Now, let’s talk about the food. KFC VivoCity has something for everyone where you can enjoy tasty food at affordable rates. The Original Recipe Burger Meal is a classic choice with that familiar and delicious KFC flavour. If you’re up for some spice, the Zinger Stacker Meal is a perfect choice, delivering a satisfying crunch. The BBQ Cheese Zinger Meal is a delightful option for those who enjoy a cheesy twist. And, of course, the 2pcs Chicken Box provides the perfect combination of crispy and succulent chicken pieces.
