KFC Admiralty, located at 678A Woodlands Ave 6, 04 Admiralty Place, #01-02/03, 731678, is a fantastic spot to enjoy delicious food. I recently visited, and the place left a positive impression on me. Their signature dishes’ welcoming atmosphere and inviting aroma made my experience enjoyable. Many seats were available, making it easy to find a comfortable spot to relax and enjoy the delicious food without any trouble.
I used to frequent this outlet prior to the big renovation. Since after the revamp, numerous problems started to surface. Orders are frequently forgotten/unfulfilled, incompetent staff, and dismal state of the restaurant (cleaning with wet mop, sloshing puddles of water on the floor that pool and get muddy with customer movement).A dinner order tonight missing a simple side of fries as part of the set meal was the last straw for me.The core issues around food quality, service standard and the outlet environment seem to stem from a lack of proper training and low staff morale and motivation. Either management needs to intervene pronto, or this outlet will forever be in the abysmal state it is currently in right now.
Staff name DANA is very rude. Don’t deserve to be in customer service. The way I see her serving customers is really treating them like dogs. Really sarcastic and rude. I really hope the management can look into this particular staff. Especially when all the bad reviews are about her.The place is nice and cozy. Food is also good. It’s just really this particular staff that ruins the entire mood. Sad to see many customers experiencing the same attitude from Dana. Terrible service.
Like many who commented here, the staffs here HABITUALLY miss out stuffs in your order, ALL THE TIME. I have to check every single time and every damn time there is something missing. And times when I happened to not be able to check in time, I’d still find something missing and it would be a hassle to go back and claim it. I know it’s still good to check your purchase no matter where, but if this mishaps do not happen as frequently at other fast food chains, the lack of standard inconveniencing customers really show at KFC Admiralty.
First of all, this is not the first time I've ordered from Admiralty KFC. And this is not the first time they missed something in my order. I really wonder how they missed out on my cheese fries EVERY time I ORDERED. Ridiculously careless.This time, even more, cool okay. The chicken is not even cooked. I thought it was just my imagination that the chicken tasted raw until I tore it up and saw the red meat inside. Fantastic. Now I am just hoping not to get food poisoning from this.I think KFC should review the current employee working at the KFC. Bad service is not okay. RAW FOOD IS DEFINITELY UNACCEPTABLE.I am not asking the employee to serve us, the customers like a god. I just want a proper meal, nothing missing in my order and cooked food. This should be standard for an F&B.
Wait for 30mins for just porridge meal. Seriously…porridge likes sticky plus super diluted coffee. Staffs are not experienced to handle high volume of orders. They are not composed and feeling frustrated. Flooding customers streaming in asking for their order status. More needs to be done at this outlet.
Now, let’s talk about the food. KFC Admiralty has something for everyone where you can enjoy tasty food at affordable rates. The Original Recipe Burger Meal is a classic choice with that familiar and delicious KFC flavour. If you’re up for some spice, the Zinger Stacker Meal is a perfect choice, delivering a satisfying crunch. The BBQ Cheese Zinger Meal is a delightful option for those who enjoy a cheesy twist. And, of course, the 2pcs Chicken Box provides the perfect combination of crispy and succulent chicken pieces.
